For Pet Owners

For Pet Owners

The service like ours should be trustworthy and as a customer, you have a right to be worried before letting someone else take care of your pet. Host My Pet team consists of pet owners so we totally understand this kind of concern! That is why we are verifying each pet sitter application carefully, and…

Say no to cash. We integrated a safe and secure online payment system to our service precisely to keep you safe. Your personal and credit card information are safe with us. If you pay in cash, we will have no record of that and therefore our 24/7 support cannot help you. Our main goal is…

The pet sitters choose the cancellation policies for their services and the cancel policies vary. In Daycare, Dog Walking and Home Visit services the cancellation policy is always flexible. In Pet Boarding (overnight) service the pet sitter chooses their cancellation policy from flexible, moderate and strict. You pay for the booking once it is confirmed.…

If the pet sitter wants to cancel an already confirmed booking, they’ll have to contact Host My Pet team to provide a precise reason for their cancellation. We take cancellations very seriously. If the pet sitter cancels an already confirmed booking, we will fully refund you and our team will help you to find a…

Pet sitters choose and list their own prices. As a pet owner, you pay for the booking once it is confirmed. The payment goes through our secure online payment system but the pet sitter gets the funds only after successfully providing their service. We, Host My Pet, charge an 8% fee for every transaction.

On the website: If you haven’t signed up, you can search for pet sitters in your area, filter your search and browse the pet sitter listings. You will need to register in order to contact the pet sitter and book their services through Host My Pet. In the mobile apps: If you haven’t signed up,…

We provide 24/7 customer support and one of our upcoming features is to provide emergency vet support. While you are away, the pet sitter will send you daily photo updates of your pet. Please note that the emergency vet support is only included in bookings made and paid through Host My Pet website or mobile…

Pet sitters create their own profiles and list their services there. They have the right to accept or reject any booking request at their discretion. Some pet sitters are more comfortable with certain breeds, pets of a certain size or of different health conditions. Currently, our pet sitters offer the following services: Pet Boarding (24h):…